- YOUR PRIVACY
- STORAGE AND SECURITY OF YOUR INFORMATION
- DISCLOSURE OF YOUR INFORMATION
- THIRD PARTIES
- EMAIL COMMUNICATIONS
- COMPLAINTS OR COMPLIMENTS
SECTION 1 – YOUR PRIVACY
We are committed to protecting your privacy as an online visitor to our Website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles and GDPR (General Data Protection Regulation).
You may change your details at any time by accessing your account through our Website or advising us in writing via email or mail. We will provide a copy of your personal information if requested unless we are legally permitted to refuse your request.
All information we receive from our customers is protected by our secure server which is located in Sydney, Australia. Our secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers. We use a (3rd) Third Party service like PayPal and BrainTree as our payment gateway.
SECTION 2 – STORAGE AND SECURITY OF YOUR INFORMATION
We receive and store information you enter on our Website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with us.
We may use personal information collected from you for the purpose of providing you with direct marketing material and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by your registering your details with us.
However, if you wish to cease receiving any such information, you may let us know either by email or mail or unsubscribe on the website at any time.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third-party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through our Website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (Personal Data).
Any non-personal information, communications and material you send to this Website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
SECTION 3 – DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect our rights, property or safety of our customers or third parties.
SECTION 4 – THIRD PARTIES
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect our, our customers or third parties’ rights, property or safety of our customers or third parties or if required by law.
We may, however, use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our Website and services but not for any other use.
SECTION 5 – COOKIES
SECTION 6 – SECURITY
We strive to ensure the security, integrity and privacy of personal information submitted on our Website, and periodically update our security measures in light of current technologies. We do use SSL (Secure Sockets Layer) technology to maintain a secure connection between our website and potential customer. However, we are not liable for any unauthorized access to this information.
SECTION 7 – LINKS
This Website may contain links to other websites. These links are meant for your convenience only. Links to third party Websites do not constitute sponsorship or endorsement or approval of these Websites. Please be aware that we are not responsible for the privacy practices of such other Websites.
We encourage our users to be aware, when they leave our Website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
SECTION 8 – EMAIL COMMUNICATIONS
We may also provide you with information and updates regarding our Website and changes to the law from time to time. We may also make you aware of their new and additional products and services from time to time. This service is free, and you can unsubscribe at any time.
SECTION 9 – COMPLAINTS OR COMPLIMENTS
If you have any complaints or compliments about our privacy practices, please feel free to contact us via Contact us section and one of our team member will follow up with you in timely manner.
We take complaints very seriously and will respond shortly after receiving written notice of your complaint. We also love to hear any compliments about our goods and services.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.